20 Lessons from 20 Years

20 years

Twenty years ago, I started Verbeck Associates with a simple goal: to help business owners better understand their numbers and build stronger companies.

Since then, I have worked alongside owners and leadership teams through growth, turnarounds, cash shortages, acquisitions, reporting challenges, operational changes, and more than a few unexpected surprises.

What I have learned is that the numbers are only part of the story.

Behind every financial statement is a business owner making difficult decisions, a leadership team solving problems, and a group of people trying to build something that will last.

The industries have been different. The companies have been different. The circumstances have been different.
But the lessons have been remarkably consistent.

Here are 20 of the most important lessons I have learned over the past 20 years.

Cash

1. Cash is a system, not just a number.
Cash flow is the result of your billing, collections, inventory, purchasing, payables, spending, and forecasting processes. When cash is tight, the bank balance is usually only the symptom.

2. Profit is not cash.
A profitable company can still run out of money. Growth, inventory, receivables, debt payments, and capital spending can absorb cash faster than profits create it.
Never confuse the two.

3. Forecast cash weekly.
Monthly financial reports tell you what happened. A weekly cash forecast helps you decide what to do next.
The earlier you see a cash problem, the more options you have.

4. Every dollar needs a job.
Payroll. Inventory. Debt reduction. Equipment. Taxes. Growth.
Cash without a purpose has a way of disappearing.

5. Small cash leaks become large problems.
Late invoices, slow collections, unnecessary subscriptions, excess inventory, and careless spending may not hurt immediately, but they compound.

Growth
6. Growth exposes weak systems.
The informal processes that work at $1 million in revenue often begin to break at $5 million.

Growth does not hide weaknesses. It magnifies them.

7. Revenue does not fix everything.
Additional sales cannot overcome poor margins, weak collections, uncontrolled expenses, or bad financial discipline.

Sometimes more revenue simply creates a larger problem.

8. Margins deserve as much attention as revenue.
Revenue is exciting. Margin is what keeps the business healthy.

Not every customer, service, product, or project contributes equally to the bottom line.

9. Processes matter more than heroics.
Companies do not scale because a few people work extraordinary hours.

They scale through repeatable systems, clear responsibilities, good training, and consistent execution.

10. Complexity is expensive.
Every unnecessary product, report, approval, system, exception, and manual workaround creates cost.

Simpler businesses are usually easier to manage, easier to scale, and more profitable.

Leadership

11. Business owners must know their numbers.
You do not need to become an accountant. But you do need to understand the financial and operational drivers of your business: revenue, margin, labor, cash, working capital, and profitability.

12. Simplify financial reporting.
A one-page dashboard reviewed every week is more valuable than a 40-page report nobody reads.

The best reporting highlights what changed, why it changed, and what needs attention.

13. Better information leads to better decisions.
Financial reporting should create clarity, not confusion.

The purpose of the finance function is not simply to produce numbers. It is to help leadership make stronger decisions.

14. Discipline beats intensity.
Occasional bursts of effort rarely create lasting improvement.

Consistent weekly habits—reviewing cash, monitoring performance, following up on receivables, and holding people accountable—produce better results.

15. Accountability creates momentum.
When everyone understands the goals, the numbers, and their responsibilities, execution improves.

What gets reviewed gets attention. What gets assigned gets done.

Perspective
16. Build systems before you desperately need them.
Waiting until growth overwhelms your people and processes is expensive.

The best time to improve reporting, forecasting, controls, and accountability is before the business reaches a crisis.

17. Businesses rarely struggle because the owner stopped caring.
Most owners care deeply about their companies, employees, customers, and reputations.

The problem is usually not effort. It is that the organization has grown more complex than its systems can support.

18. Complexity quietly outpaces discipline.
Companies rarely lose control all at once.

Reporting gets a little later. Collections slow down. Inventory grows. Exceptions multiply. Responsibilities become unclear.

That is often where financial problems begin.

19. Good finance is not about spreadsheets.
Spreadsheets are tools.

Good finance gives leaders the visibility and confidence to make the next decision—whether that means hiring, investing, cutting costs, pursuing growth, or preserving cash.

20. Clarity compounds.
Clear numbers.
Clear priorities.
Clear responsibilities.
Clear accountability.

Over time, those small advantages compound into stronger teams, better decisions, and more valuable businesses.

The Fundamentals Still Matter
Technology has changed dramatically over the past 20 years.

Reporting tools are faster. Information is more accessible. Automation and artificial intelligence are changing how financial work gets done.

But the fundamentals have not changed.

Companies that understand their numbers, build sound systems, protect cash, and make disciplined decisions
consistently outperform companies that simply work harder.

I am grateful to every client, colleague, employee, advisor, and mentor who has been part of the Verbeck Associates journey.

Thank you for your trust, your partnership, and the opportunity to help build stronger businesses.

Twenty years is an important milestone.
But we are not finished.
Here’s to the next 20 years.

Do You Need a Fractional CFO?

Fractional CFO

Most business owners don’t wake up one morning and decide they need a CFO.

Instead, they notice symptoms.

Cash feels tighter than it should. Profit isn’t translating into cash. Financial reports arrive too late to support decisions. The business keeps growing, but the financial systems and processes haven’t kept pace.

That’s usually when the questions start:

  • Do I need a CFO?
  • What would a fractional CFO actually do?
  • Can I afford one?
  • How would I know if it’s worth the investment?

The short answer? Many growing businesses need CFO-level expertise long before they need a full-time CFO.

What Does a Fractional CFO Do?

A common misconception is that a CFO’s primary role is producing financial reports.

That’s not the job.

Bookkeepers record transactions. Controllers manage accounting. Tax accountants handle compliance and filings.

A CFO helps business owners make better decisions.

That includes improving cash flow visibility, building forecasts, developing key performance indicators, evaluating profitability, supporting growth initiatives, and helping leadership understand what the numbers are actually saying.

In simple terms, accounting explains what happened. A CFO helps determine what happens next.

Signs Your Business May Be Ready

A fractional CFO often makes sense when a company has outgrown basic accounting but doesn’t yet need a full-time executive.

Common signs include:

  • Revenue is growing, but cash remains tight.
  • Financial reports are difficult to trust or understand.
  • The owner lacks reliable forecasting tools.
  • Margins fluctuate without clear explanations.
  • The business is preparing for financing, acquisition, sale, or significant growth.
  • The accounting team needs senior-level financial leadership.

If financial uncertainty is slowing down decision-making, it may be time for CFO support.

What Value Should You Expect?

The best fractional CFO relationships create measurable improvements, including:

  • Better cash flow management
  • Stronger profitability
  • Faster financial reporting
  • Improved forecasting
  • Better pricing and margin decisions
  • More confidence when dealing with banks, investors, and stakeholders

Sometimes the value comes from increasing profits. Other times it comes from avoiding costly mistakes or identifying problems before they become crises.

How to Choose the Right Fractional CFO

Experience matters, but so does process.

Look for someone who can clearly explain how they improve cash flow, what their first few months will look like, how they work with your existing accounting team, and how they’ll measure success.

Be cautious of advisors who rely on buzzwords, overpromise quick results, or jump to solutions before understanding your business.

The right CFO brings structure, discipline, and clarity.

The Bottom Line

A fractional CFO isn’t just another financial expense.

For many growing businesses, it’s an investment in better decision-making.

The goal isn’t simply better financial reports. It’s better visibility, better leadership decisions, stronger profitability, and a business that feels less reactive and more in control.

If you’re wondering whether a fractional CFO is right for your company, I’ve put together a detailed white paper that explores the topic in depth, including what services are typically included, how pricing works, what questions to ask, and how to evaluate potential providers.

Download the full white paper The Business Owner’s Guide to Hiring a Fractional CFO and other helpful resources here.

Reducing Friction: Why Working Harder Isn’t Always the Answer

friction

The quarter is behind us. Financials are (hopefully) closed. Leadership teams are evaluating where they stand now versus the goals they set in January. When results start slipping behind expectations, leaders often respond in the same way:

Push harder.
Work longer.
Add more initiatives.
Move faster.

That’s the old me too. But in many businesses, the issue isn’t effort. It’s friction.

And friction quietly kills momentum.
It shows up in ways business owners deal with every day:

  • Cash surprises that create unnecessary stress.
  • Financial reports that arrive too late to make decisions.
  • Teams that work hard but lack clarity on priorities.
  • Broken processes that create rework and frustration.
  • Leadership teams that make emotional decisions because they lack visibility.

When enough friction builds up, even strong businesses feel heavier than they should.

And here’s the dangerous part from what I’ve seen: the CEO misdiagnoses the problem and responds by simply working harder. That usually makes things worse.

The best operators reduce friction.

The most effective business owners I’ve worked with aren’t necessarily the smartest people in the room. They tend to do something much simpler:

They remove friction so their business can move faster with less effort.

That often starts with fixing four common friction points.

  1. Financial Friction

Without clear visibility into cash flow, profitability, and upcoming obligations, leaders react instead of plan.

This is why I’m such a believer in:

  • Weekly cash flow visibility
  • Simple KPI dashboards
  • Monthly forecasting.

Clarity reduces friction and stress.

  1. Operational Friction

This shows up in inefficient workflows, inconsistent processes, production slowdowns, and unnecessary complexity.

Examples:

  • Poor invoicing discipline / weak collections processes
  • No closing checklist
  • Excess movement or downtime in production
  • Too many approvals
  • Manual work that should be automated
  • Too much tribal knowledge
  • Processes that exist simply because “That’s how we’ve always done it.”

Low gross margins are often the hidden result of operational friction.

Elon Musk once said, “The most common error of a smart engineer is to optimize a thing that should not exist.”

That’s a powerful lesson for businesses too.

Many companies spend time optimizing broken or unnecessary processes instead of first asking, “Should this process exist at all?”

Businesses scale better when they have simple, repeatable systems.

  1. Strategic Friction

Too many priorities create organizational drag. This is a classic issue; teams try to execute ten priorities at once.

In reality, businesses typically make faster progress when they focus on 3–5 priorities and execute them well.

As Dwight Eisenhower said:

“What is important is seldom urgent, and what is urgent is seldom important.”

  1. Decision Friction

This one is discussed less often.

When every decision feels urgent, leaders often make reactive choices. They start chasing misaligned revenue, hiring ahead of need, postponing hard conversations, and reacting emotionally to short-term issues.

Calm leaders see more clearly — and usually make better decisions because of it.

The question to ask is not:

“How do we push harder?” Instead, ask: “What’s slowing us down?” That question usually reveals the real problem.

The reality is that strong businesses are rarely built through constant force. They are built by leaders who create clarity, systems, and better decision-making environments.

Reduce friction. Improve execution. Build momentum. That’s where sustainable growth happens.

Contact me for help with reducing friction!

Are You Managing Your Business through the Rearview Mirror?

Rear view

Q1 is over. Now what?

For many businesses, Q1 can create more confusion than confidence.

January starts with energy. There is a budget, a plan, and usually some optimism. But then the quarter gets rolling. Sales may come in a little soft. Margins may not hold. Cash gets tighter than expected. A few large receivables take longer to collect. Expenses creep up.

And before long, the business is not necessarily in trouble, but it may already be drifting into a hole.

That is why April matters.

By now, Q1 is over. The quarter has spoken. The real issue is whether you have numbers fast enough, and clear enough, to know what they are telling you.

In my experience, many small and mid-sized businesses do not have a strategy problem at this stage. They have a visibility problem. They do not get timely financial information. They do not have a current forecast. They are not looking ahead at cash with enough discipline.

And as a result, they lose valuable time.

That is where the year can quietly start to get away from you.

A weak Q1 does not mean the year is lost. But it does mean this is the time to get serious.

The businesses that recover well—and often finish strong—are usually the ones that do three things in April:

First, they get the numbers quickly.
Second, they update the forecast honestly.
Third, they pressure test what needs to improve operationally before small issues become expensive ones.

That sounds simple, but it is where a lot of companies get stuck.

If your January numbers close in late February, and your February numbers close in late March, you are managing the business through the rearview mirror. By the time you see the problem clearly, you are already deeper in it. Timely financials are not just an accounting goal. They are a management tool. Owners need quick numbers so they can make decisions while there is still room to act.

That does not mean the first close has to be perfect. It does mean it has to be good, disciplined, and fast enough to be useful.

Once you have the numbers, the next step is to update the forecast.

This is where many companies make a mistake. They compare actual results to budget, note the variance, and move on. But April is the time to do more than variance analysis. It is the time to ask whether the assumptions underneath the budget still hold.

Are sales pacing where you thought they would?
Is gross margin holding up?
Are labor costs running heavier than expected?
Is overhead creeping?
Are collections slowing down?
Is inventory building too fast?
Is cash going to get tight 30 to 60 days from now?

Those are not year-end questions. Those are April questions.

A business can get itself into a hole in Q1 in a number of ways. Sometimes revenue misses. Sometimes margin erosion is the issue. Sometimes the P&L looks survivable, but cash starts to tighten because receivables stretch or inventory builds. Sometimes the company is simply carrying too much operating expense for the level of activity it actually has.

And sometimes the biggest problem is that management does not know which of those is happening.

That is why I am a big believer in combining quick monthly financials with a current projection and a disciplined short-term cash flow view. Historical financial statements tell you what happened. A forecast and a rolling cash flow process help you see what is coming next. Without both, owners end up making decisions from instinct when they should be making them from evidence. That is especially important for businesses where cash flow, profitability, and growth need to stay in balance.

April is also a great time to pressure test process improvements.

If Q1 exposed a problem, do not just patch the symptom. Look at the process underneath it.

If receivables are growing, is it a collections issue, a billing issue, or a customer terms issue?

If gross margin is slipping, is it pricing, purchasing, production efficiency, or job costing discipline?

If the close takes too long, where is it breaking down — reconciliations, ownership, cutoffs, or lack of checklist discipline?

If the company keeps getting surprised on cash, is there really a 13-week cash flow process in place, or just a rough sense of where the bank account stands?

These are the kinds of operational and financial disciplines that separate a business that reacts from a business that leads. The goal is not more complexity. The goal is more control.

I often tell clients that the best process improvements are not glamorous. They are practical. Better ownership of the monthly close. Clear weekly cash flow updates. Better KPI visibility. Tighter review of margins and expenses. More accountability around who is doing what and by when. Over time, these seemingly simple disciplines can change the trajectory of a company.

That is particularly true in smaller businesses, where there usually is not a lot of room for drift. One soft quarter, one delayed close, one stretch in receivables, one margin miss, and the pressure builds quickly. On the other hand, one honest reset in April can put the business back on its front foot.

That is the opportunity right now.

Q1 is over. The quarter is not coming back. But the year is still very much in play.

Now is the time to get the numbers, update the projection, and challenge the processes that need to improve. Not in June. Not when cash is already tight. Not after the year feels out of reach.

April is when strong operators reset the year.

If your Q1 numbers are in and you are not fully confident of what they are saying about the rest of the year, this is the time to step back and take a hard look. Quick numbers, realistic projections, and disciplined process improvements can make a real difference—and often sooner than people think. Let me know if I can help!

The Blind Spot Every Leader Has

Blind Spot

One thing I’ve learned over the years is that smart people still have blind spots.

In fact, the more experienced someone becomes, the easier it is to fall into familiar patterns. You begin to see problems through the same lens, use the same playbook, and rely on the same assumptions that have worked in the past.

That’s not a flaw. It’s human nature.

Running a business is immersive. Owners and executives are inside the system every day—managing people, solving problems, making decisions, and moving quickly from one issue to the next.

But that immersion comes with a cost.

Perspective.

When you are deep inside the day-to-day operations, it becomes harder to step back and see the whole field.

I remember this lesson vividly while training for the Lake Placid Ironman.

My training plan included one long swim each week, usually around two miles. I was following the schedule and pushing hard. On paper everything looked right.

But during those long swims, something kept happening. Every once in a while I would feel a sense of panic creeping in— claustrophobia in the open water. My breathing would tighten and the swim would suddenly become a struggle.  An experienced friend swimming with me noticed it immediately.

From the outside he could see something I couldn’t. My stroke and breathing pattern were tightening up as the distance wore on. Instead of pushing harder, he had me focus on relaxing and controlling my breathing. We worked on a few simple mental cues to stay calm and settle into the rhythm of the freestyle stroke.

Such a simple change to make, but it completely changed my swimming.

By the time race day arrived, I felt calm in the water. If you’ve ever seen the start of a triathlon, you know it’s not exactly a peaceful environment. At Lake Placid, (before the rolling start), nearly two thousand athletes charge into the water at the same time. It’s loud, chaotic, and very intimidating.

But I remembered the coach’s advice, relaxed into my breathing, and settled into the 2.4 mile swim.

That outside perspective made all the difference.

The same principle shows up in business all the time.

In almost every high-performance environment, there is someone standing outside the action.

Athletes have coaches. Professional golfers travel with swing coaches who analyze every movement. Elite performers review film, metrics, and outside feedback constantly.

Business leaders are no different. The best CEOs surround themselves with advisors, board members, mentors, and consultants who provide a second set of eyes.

Why?

Because when you’re in the middle of the work, you often cannot see what is obvious to someone standing ten feet away.

Over the years working with companies—from small privately owned businesses to much larger organizations—I’ve noticed a pattern.

Most problems inside a company are not mysteries.

They show up in the numbers. They show up in repeated decisions. They show up in inefficient processes that everyone has quietly learned to live with.

And interestingly, the front-line employees often see these issues long before leadership does. They know which reports are wrong. They know which systems are clunky. They know which processes waste time.

But when you’re running the company, it can be difficult to slow down long enough to see those patterns clearly.

Sometimes all it takes is someone from the outside asking a simple question:

“Why are we doing it this way?”

That question alone can shift the conversation.

Not because leadership isn’t capable. Quite the opposite. Often the process simply evolved over time, and no one had stepped back to challenge it.

This is where outside perspective becomes powerful.

An outside advisor doesn’t run the business. That’s not the role.  Instead, they bring something different to the table. Perspective. Pattern recognition from seeing similar issues across multiple companies. The ability to challenge assumptions that have become routine. Accountability around execution.

And often, a faster path to the right decision.

Over time I’ve noticed something else as well. The strongest leaders—the ones who consistently build durable companies—almost always have some form of outside perspective built into their decision-making process.

They don’t try to solve everything alone. They build a small circle around them. Coaches. Advisors. Consultants. Sometimes fractional executives who bring deep experience without the need for a full-time role. Not because they have to – because they understand the leverage.

Leadership can be isolating. The higher you move in an organization, the fewer people there are who will challenge your thinking directly.

That’s exactly why outside perspective becomes so valuable. It restores objectivity.

At the end of the day, one of the most powerful advantages in business is simply seeing clearly.

Sometimes clarity comes from the data. Sometimes it comes from the people closest to the work.
And sometimes it comes from someone outside the system who can connect the dots. The best leaders make sure they have access to all three.

If you’re ever looking for a clearer view of the numbers behind your business—or simply another perspective on how things are running—I always enjoy those conversations. Contact me to set up a call!

Better Decisions Start with a Better Close

A better close

Most business owners don’t have a “numbers problem.”

They have a timing problem. 

When your close takes 20–30 days, you are making February decisions based on January’s fog. When auditors show up, that fog turns into a fire drill. 

A strong close is not about prettier financials. It’s about control: faster decisions, fewer surprises, and less stress.

I’ll say it plainly: a monthly close should take 10 days or less. Big, complex organizations can do it. Small businesses can too, if the process is owned, sequenced, and enforced.

Let’s be real: in the SMB world, a 10-day close is a big lift for many teams — and plenty never truly “close” at all. Best-in-class today is 0–5 business days, where most of the work happens continuously throughout the month and month-end is mainly verification and storytelling. 

The close maturity model (how we get there)

Think of this as levels. The goal is progress, not perfection.

Level 1 — Stabilize (10-day close):
You get consistent, accurate financials on a predictable timeline.

Level 2 — Optimize (5-day close):
Reconciliations and routines are tight, roles are clear, and exceptions get handled fast. 

Level 3 — Systematize (0–5 day “continuous close”):
Much of the close is done all month long. Month-end becomes a short checkpoint, not an event. 

The real purpose of the close

A clean close does three jobs:

  1. Truth: your P&L and balance sheet actually reflect reality
  2. Speed: you get answers while the month still matters
  3. Audit readiness: you are not “preparing for the audit” every year — you are living audit-ready all year 

The 10-day close cadence (simple version)

Here is a practical cadence I use with clients: 

Days 1–3: Get the data in

  • All bills entered, payroll posted, bank/credit card feeds reconciled
  • Revenue cut-off reviewed (nothing heroic, just clean) 

Days 4–7: Reconcile the balance sheet
If you want one rule that improves everything: the balance sheet is the close.

  • Bank reconciliations
  • AR aging reviewed (credits, old items, misapplied cash)
  • AP aging reviewed (duplicate bills, stale items)
  • Inventory/WIP logic checked (if applicable)
  • Debt/loan balances tied (and interest booked). 

Days 8–10: Tell the story

  • Draft financial package
  • Variance notes: “what changed and why”
  • Owner/leadership review meeting.

This is how you shift from “accounting” to operating rhythm. 

“Auditors are starting soon.” Here’s how to get ahead in one week:

If your auditors are about to begin fieldwork, don’t try to do everything.

Win the first 20 percent that prevents 80 percent of the pain:

  • Lock the close calendar (owners + deadlines + one person accountable)
  • Confirm the reconciliations are complete (bank, credit cards, loans)
  • Build three rollforwards: fixed assets, debt, equity (simple schedules)
  • Clean AR and AP aging (old items have a way of becoming audit findings)
  • Review the trial balance for unnatural balances
  • Document the weird stuff (one-time items, legal settlements, insurance claims, unusual journal entries). 

That last one matters. Auditors don’t fear complexity. They fear surprises with no documentation.

The leadership shift

If you lead a business, here’s the mindset:

You don’t get a close.
You run a close.

And when you run it well, everything gets easier: cash clarity, forecasting, tax planning, lender conversations, valuation, and yes — audits.

Want my close checklist?

If you want the exact Month-End Closing Checklist I share with clients, it’s on my resources page here. Use it as-is or customize it to your business.

Contact me for more personal help!

Cash is Not a Number. It’s a System.

cash system

Most owners treat cash like a scoreboard. They glance at the bank balance. If it’s up, they relax. If it’s down, they tense up. Then they return to running their business.

The problem is that cash is not a scoreboard. It’s a system. And when that system is missing, the business can feel reactive even when revenue is strong.

The pattern I see most often.

Cash pressure rarely comes from one big mistake. Instead, it builds quietly through small mishaps that stack up over time:

  • Invoices go out later than they should
  • Customers pay more slowly than you expect
  • Payroll, tax, and vendor hit the same week
  • Inventory or projects require cash before you can bill
  • A few “one-time” expenses show up every month.

None of these issues is catastrophic on its own. Together, they create the experience owners describe as: “Cash is tight, and I can’t quite explain why.”

The shift is simple: stop checking cash monthly and start managing it weekly.

The most effective tool I know is a 13-week cash forecast, updated weekly. It doesn’t need to be perfect. It just needs to be used. 

January is a great time to start. Even if December books are not fully closed, you already have what you need: your bank balance, A/R list, payroll calendar, and known vendor commitments. Build the first version now, and then refine it as the close tightens up.

This isn’t an accounting exercise. It’s an operating tool. Each week, it answers three questions:

  1. What cash is likely to come in
  2. What cash must go out
  3. What decisions you still have time to make.

When you can see 13 weeks ahead, you stop negotiating with reality at the last minute.

At Verbeck Associates, this is the same weekly cash cadence we install with clients to reduce surprises and improve decision-making.

The 20-minute Monday Cash Routine

This works for service businesses, product businesses, and hybrids, even when the numbers aren’t perfect.

Step 1 (5 minutes): Update the next two weeks.

  • Confirm expected customer receipts (based on A/R and customer conversations.)
  • Confirm payroll, taxes, rent, debt payments, and major vendor payments.

Step 2 (10 minutes): Sketch weeks 3–13 with directional estimates.

  • Use run-rate assumptions for recurring items.
  • Add known planned outflows (capex, inventory/COGS buys, monthly expenses.)

Step 3 (5 minutes): Make one cash decision based on the forecast, such as:

  • Tighten collections on the top five balances.
  • Delay a discretionary purchase by two weeks.
  • Negotiate terms with one vendor.
  • Adjust inventory buys to protect cash.
  • Change billing cadence on a project or retainer.

The goal is not a perfect forecast. The goal is better decisions.

Two Quick Examples

Service business (professional services, ~20 employees):

A client had solid revenue, but the bank balance swung unpredictably. The issue was timing: invoicing was inconsistent, and collections were reactive. We installed a simple 13-week cash view and a Monday cash huddle. Week one, we tightened invoicing timing and created a “Top-10 A/R” follow-up list. By week three, the owner could see cash pressure 2–4 weeks ahead, rather than discovering it on payroll week. Result: fewer surprises, tighter decisions, and a calmer operating rhythm.

Product business (distribution/light manufacturing):

Another client had cash tied up in inventory and larger customer payments that hit later than expected. We built a 13-week cash forecast tied to purchasing and A/R. Then we set reorder guardrails and scheduled vendor payments based on the forecast, not habit. Within the first month, they stopped making inventory buys that created short-term cash squeezes, and they had a clear view of when they could safely commit to larger purchases.

One move this week

If you do nothing else this week, do this:

  • Build a basic 13-week view.
  • Populate the next 2 weeks with what is real.
  • Make one decision to protect cash.

 That is enough to move from reactive to intentional. 

The tool:

If you want a starting point, I use a simple 13-week cash flow template with clients to install this rhythm quickly. You’ll find it on the resource page. And, I’m always here to help! Contact me.

Year-End Finish Line Finance: Close Strong and Hit January Running

Finish strong

As the year winds down, most owners fall into one of two camps.

Some coast. They assume December is already lost, push decisions to January, and hope momentum magically appears.

Others treat the final weeks as both a finish line and a starting line, cleaning up numbers, tightening cash, and entering January with clarity instead of chaos.

This post is for owners in that second group, or those ready to join them.

You do not need a retreat or a reinvention. You need a focused, practical year-end reset you can complete in a few hours. Here’s a streamlined Finish Line Finance playbook to help you close strong and step confidently into the new year.


1. Define what “finishing strong” means.

Before you touch a spreadsheet, decide what success looks like. That might be:

  • Hitting a target cash balance
  • Reducing AR aging to a defined threshold
  • Cleaning up reconciliations so there are no open questions
  • Setting a realistic Q1 revenue and margin target.

Pick two or three outcomes. These become your filter for every year-end decision.


2. Clean up the numbers.

You cannot make good decisions with messy data. Focus on three core areas:

  • Reconcile key accounts
    Ensure bank accounts, credit cards, and loans match actual statements.
  • Tighten AR and AP
    Act on receivables over 60 to 90 days. Sort vendors into must-pay, flexible, and non-essential groups so you regain control of cash instead of reacting to whoever shouts the loudest.
  • Eliminate mystery items
    Clear uncategorized expenses, odd balances, and confusing entries so you are not dragging problems into January.

3. Turn this year into insight.

Once the numbers are clean, shift from history to insight. Ask what the year is telling you.

  • Review trailing twelve months instead of just year-to-date snapshots.
  • Apply the 80/20 rule to see which customers and offerings truly drive profit.
  • Scan overhead for subscriptions, headcount, and creeping costs that could erode 2026 margins.

The goal is simple: know where your profit is coming from and where it is quietly leaking out.


4. Build your 13-week cash runway.

The 13-week cash model remains one of the most powerful tools in finance. Map cash in and cash out, week by week, including payroll, taxes, key vendors, debt service, and planned investments. 

This reveals:

  •  When cash may tighten
  •  Where to accelerate collections
  •  Which spending to delay or phase.

The goal is no surprises in Q1.


5. Choose three must-win moves for Q1.

Focus beats complexity. Select three specific, measurable actions for the first quarter. For example:

  • Cut AR over 60 days in half
  • Improve margins on top service lines
  • Shorten the month-end close from 20 days to 10.

Assign clear owners and deadlines. Put the first check-in dates on the calendar now.


6. Run a 90-minute finish line session.

Block 90 minutes to pull this together.

  • 30 minutes: Confirm reconciliations and list priority cleanup items
  • 30 minutes: Review trailing twelve months and extract key insights
  • 30 minutes: Finalize the 13-week cash model and Q1 Must-Win Moves.

Document the decisions and the next steps. This becomes your bridge into January.


7. Carry a CFO mindset into the new year.

The habits that help you finish strong are the same habits that reduce stress and boost profit all year long.

  • Clean, timely numbers
  • Weekly visibility into cash
  • A short list of focused execution priorities.

If you want help putting this system in place, download the tools on my Resources page or reach out for a working session here

Use December intentionally. You do not control the economy, but you do control how you finish the year and how prepared you are for the next one. Contact me for help!

From Surviving to Scaling: Profit Levers for Growing SMBs

From surviving to scaling

At Verbeck Associates, we work with small and mid-sized businesses all the time—most with lean finance teams and owners wearing multiple hats.

Sometimes, we need to think like a turnaround. Mission-critical survival. When cash is tight or operational chaos hits, we may have to make hard calls—cut off a leg to save the body. I’ve worked with companies crashing hard, clients stressed about making payroll that week, or covering that surprise $40,000 workers’ comp audit invoice.

The pressure is real. Business owners carry a tremendous weight. A company with 20 people may have 60 or more souls depending on its success.

But most of our clients aren’t in crisis; they’re doing okay. They’re getting by. Blocking and tackling. Handling problems as they come, taking care of the customer.

Our Job Isn’t Just to Save the Ship—It’s to Help It Soar

Our role at Verbeck Associates isn’t just to keep businesses alive. It’s to help owners build companies that can scale—and run without them. A business that answers every question, handles every area, and makes decisions with clarity and confidence—without the owner in every loop.

We help businesses shift from reactive survival to strategic scalability. And that’s where strategic profit enhancements come in.

It’s not just about cutting costs—it’s about building smarter, leaner, stronger operations with long-term profitability in mind.

In today’s environment—especially with AI accelerating fast—the businesses that adapt will win.

The Three Strategic Levers for Profit Growth

1. Cost Optimization

This doesn’t mean slashing blindly. It means asking:

  • Where is our cost structure bloated?
  • Can we scale revenue without scaling overhead?
  • Where can tech, automation, or AI replace recurring manual steps?

We’re good at spotting these gaps and developing systems and processes to streamline operations, tighten controls, and free up cash flow without adding complexity. 

Efficiency = Margin. Slow is smooth, and smooth is fast.

It’s not always about who is responsible—but who is accountable. And what’s the metric that proves the area is working?

That’s how you turn systems into results.

2. Revenue Multipliers

This is about unlocking more from what you already have. Look at:

  • Average transaction size
  • Customer retention or reactivation
  • Cross-sells and upsells
  • Subscription or recurring revenue
  • Sales process velocity or bottlenecks.

One client added a post-sale service agreement after every sale. Within 90 days, 20% of customers opted in, creating a new six-figure revenue stream with almost zero additional cost.

You don’t necessarily need more customers. You need to extract more value from the customers you already have.

3. Margin Improvement

Minor tweaks in pricing or cost structure can drive huge bottom-line gains. But too often, business owners:

  • Are afraid to increase prices
  • Don’t know true margins by product or service
  • Price emotionally instead of analytically
  • Leave money on the table due to inconsistent quoting.

Don’t confuse revenue with profitability. Bigger isn’t always better—it’s just bigger.  And it’s tough to sell your way out of a hole. Believe me, I’ve tried over the years.

Margin is where wealth is built.

Bottom Line: Profit Doesn’t Happen by Accident

It’s easy to stay stuck in “getting by” mode. But real growth comes when you start thinking like an investor in your own business:

  • What costs can we cut or avoid as we grow?  What processes can we eliminate or automate?
  • What hidden revenue levers are sitting idle?
  • Where can we get more from our customer base and improve margin without hurting sales?

This is the work we’re doing with clients heading into year-end—and it’s setting them up for a stronger 2026.

Take time to review your strategic profit levers.

Start simple—with just one area—and work from there. Contact me to talk over your situation and needs!

Execution Over Excuses: The Real Reason Businesses Struggle

Execution

Lately, I’ve been thinking again about what really causes businesses to struggle—or worse, fail.

You’ll hear the usual list: cash flow issues, declining sales, or lack of capital. And while those are valid pain points—(hey, I talk about cash flow all the time and am a strong advocate of the 13-week cash flow tool)—these are often symptoms, not the disease.

At Verbeck Associates, we work with growing companies every day. And what we see again and again is that most business owners know what to do. They just don’t do it consistently, clearly, and with accountability.

Years ago, I read the book Execution by Larry Bossidy and Ram Charan—it’s one of those books that sticks with you. Larry Bossidy, the former CEO of Honeywell and a longtime executive at GE, understood what it took to make strategy a reality in a complex organization. Their premise was simple: “Execution is a discipline, and integral to strategy.” In other words, it’s not enough to have a plan. The real work is in driving that plan forward—week by week, person by person, number by number. That’s where most businesses fall short.

Execution Is the Missing Link

You can have the best strategy in the world. But without execution, it’s just a document on your shared drive.

Execution means:

  • Translating goals into actionable steps
  • Holding people accountable—not just assigning tasks
  • Reviewing progress regularly (weekly, not quarterly)
  • Creating a culture where results are expected and tracked.

In Execution, Bossidy talked about something we see all the time with our clients. Businesses fail not because the strategy is wrong, but because no one owns the follow-through.

What Gets Measured Gets Done

This is where accountability structures come in.  If you’re not tracking execution at the weekly level, you’re relying on luck and memory—two things that don’t scale.

At Verbeck Associates, we emphasize:

  • Weekly scorecards with clear metrics
  • Role-specific dashboards
  • Simple meeting cadences (financial and operational)
  • Forecasts that aren’t just financial—they’re operational, too.

The most successful companies don’t just set goals. They create visibility around who’s doing what, by when, and what “done” looks like.

Bottom Line

Strategy sets the direction. Execution delivers the result.

If your team isn’t hitting targets, the first question to ask isn’t “What’s wrong with the plan?” It’s “Where are we falling short in execution—and who’s accountable for that?”

October is the ideal time to thoroughly review your Q4 execution plan. If you’re not on pace to hit your year-end goals, don’t rewrite the strategy—tighten the execution.

Ask yourself:

  • What are the top targets by department over the next 90 days?
  • And more importantly, how are you tracking the tactics to get there each week?

If you need help establishing structure, setting scorecards, and implementing accountability around your goals, let’s talk.